Overwhelmed by all the hearing aid choices? You’re not alone. After my own difficult search for hearing aids, I created this guide to simplify the process.
Whether you’re upgrading from an older model or just beginning your research, navigating this process can feel daunting. With prices ranging from $500 to $6,500 and every product claiming to be "the best," it’s hard to know where to start.
I got my first pair of hearing aids in 2020 when mask-wearing made lip reading impossible. That personal experience sparked the creation of Soundly. We've crafted this guide to help you navigate the many options. At Soundly, we engage with over 2 million people with hearing loss each year and have reviewed more than 50 hearing aids across different care models, making it easier for you to make an informed choice.
Our insights come from my personal experience as a hearing aid wearer (read more about me here) and the clinical expertise of our lead audiologist, Amy Sarow AuD, CCC-A (read more about her here).
We’ve also gathered input from our hearing loss editorial panel—25 individuals with hearing loss who weigh in on key topics. Throughout this guide, you’ll hear directly from us and them, sharing real-world experiences with different devices.
In this guide, we’ll cover three main categories of hearing aids:
- Over-the-Counter (OTC) options, which can be purchased without a prescription.
- Telehealth models, where a licensed professional programs your hearing aids remotely before shipping them to you.
- Prescription hearing aids, which require an in-person visit to a local clinic for a custom fitting and ongoing care.
Here’s what we look for in great hearing aids:
- Reputable brands: Every brand we feature is serious about hearing health, with proven experience in manufacturing, warranties, and long-term care—qualities that matter over time.
- Sound quality: We test products in a variety of settings, including challenging environments with background noise. Sound quality is crucial, and we factor that heavily into our analysis.
- Physical comfort: Even the best sound quality won’t matter if the device isn’t comfortable to wear. We’ve selected hearing aids that offer both comfort and performance.
- Various price points: Finding the "best" hearing aid means something different for everyone, so we’ve included options across a range of price points.
- 50+ hearing aid brands reviewed and rated by our team of hearing aid wearers and audiologists
- 200+ hours each month spent researching brands and care options
- 100% independently owned and operated
We launched Soundly.com in 2022 to create a better starting point for the hearing health experience.
Instead of selling hearing aids directly, we spend our time reviewing products, publishing clearly organized information, and building modern tools to make the process of accessing hearing health easier. Learn more.
Our work is funded through reader support. When you buy through our links, we may earn a commission. Read more about our research process here.
Featured in this article
Product Group 1 - Locally Prescribed
Appropriate for mild-profound hearing loss.
This group of hearing aids is prescribed by local audiologists. They tend to be on the higher end of the price range, costing between $3,000 and $8,000 per pair, and offer top-tier technology.
Nearly all locally prescribed hearing aids are produced by a handful of major brands, known as the "Big 5." These companies invest millions in research and development, often leading the industry in innovation and technology.
While there are some style and philosophy differences between brands, they generally offer the same advanced features and similar price points.
These are our favorite prescription products. 👇
Signia Charge&Go
Signia Charge&Go is a standout for those seeking a well-rounded prescription hearing aid that combines advanced features, sleek design, and extended battery life. Here’s why we love it:
- Long Battery Life: With up to 39 hours of power (34 hours with streaming), it’s perfect for reliable, all-day use without constant recharging.
- Speech Clarity: Multi-beamforming technology sharpens speech even in noisy environments, helping users focus on conversations with ease.
- Advanced Features: Includes Own Voice Processing (OVP) and Bluetooth LE Audio for smooth streaming from both iOS and Android devices, enhancing audio quality.
- Comprehensive App Support: The Signia smartphone app offers fitness tracking, remote care (after the first appointment), and Signia Assistant, adding customization and convenience.
Customer reviews for Signia Pure Charge&Go are generally positive with nearly all customers celebrating crisp and clear sound. Some customers even report improvements in tinnitus using Signia's in-app tinnitus features. Like all hearing aids, some users find that adjustment to hearing more sound is a process. See more reviews from our partners at ZipHearing.
- "I can hear again!! No more asking people to repeat what they said, turn up the TV, or be staring blankly because I wasn't sure someone was addressing me. I can hear the water that I accidentally left running outside (old pipes in an old house). It's wonderful!!" - Mary
- "I LOVE my new Signia Pure Chareg&Go 5 IX hearing aids. I'm 81 and these are my first so I wondered if I'd have trouble adjusting to the sound or the aids. The answer is neither! The sound is very natural - I'm now hearing highs I haven't heard for decades. From the first day I've been wearing them for 16 hours per day and don't even know they're there." - Jeff
- "The sound quality is very good .Ive had chronic tinnitus for over a year and three months. I use ocean sounds for my therapy , it sounds like you are there. They are discrete and easy to wear . I have reduced my tinnitus by 65 to 70 percent In just about 3 months. Take the step , put in the time and results will follow." - Harly
- "Sound quality is very tinny but from what I've read, that is to be expected. I know my family and friends are happy to not be repeating themselves over and over again. It's very hard to review a product when you have nothing to compare it to." - Colleen
- Among the smallest body size on the market
- Second longest battery with 39 hours per charge
- Excellent in background noise
- Fully customizable with premium sound processing
- Only sold through local clinics at $3,198 - $7,000 a pair
- Does not include a Find My Hearing Aids feature
- Signia Pure Charge&Go is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
- If you have severe hearing loss, your care provider may fit you with a custom earmold to reduce feedback
- If you have profound hearing loss, you may be a better fit for a high-powered BTE style hearing aid
- Signia Pure Charge&Go is a prescription device fit and programmed by a professional
- After an initial fitting, you can connect with your care provider remotely through the Signia app
- Signia uses a unique Split Processing technique helps isolate background noise and boost speech clarity
- Signia's Own Voice Processing (OVP) helps take the edge off of that uncomfortable sound quality of the user's own voice that many patients experience when adjusting to hearing aids
- Signia Pure Charge&Go comes in in a small and comfortable receiver-in-canal style that is easy to wear all day
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- Signia Pure Charge&Go is one of the smallest receiver-in-canal hearing aids on the market
- Choose between ten color schemes including: Black, Graphite, Dark Champagne, Silver, Pearl White, Fine Gold, Deep Brown, Sandy Brown, Rose Gold and Beige
- Choose between disposable and rechargeable batteries
- 36+ hours on a full charge
- Popular charger options: Portable charger with induction charging, or plugin Dry & Clean charger
- Signia Pure Charge&Go allows Bluetooth streaming, music listening, and phone calls. iPhone users can take calls hands-free, while Android users must keep their phones close to pick up outbound audio
- Signia Pure Charge&Go uses Apple's MFI connection and Android's ASHA connection to stream content through Bluetooth
- Signia Pure Charge&Go hearing aids can connect to multiple devices (ie. TV and phone) simultaneously
- Signia Pure Charge&Go is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- Signia Pure Charge&Go uses a conduction charger that is easier to handle than contact based methods
- Signia Pure Charge&Go is water resistant with an IP rating of 68
- This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes
- Remote care: Included in the Signia app (not a separate app)
- Customization: Treble/bass, volume, microphone directionality, Signia Assistant
- Tinnitus masking: Customizable options through your hearing care professional
- Find my hearing aid: Not available
- Health tracking: Step tracking, activity (e.g., high intensity versus low), and wear time
Phonak Infinio Sphere
Phonak’s Infinio and Infinio Sphere models, released in mid-2024, quickly caught industry attention with groundbreaking features:
- Real-Time AI Processing: Phonak leads in AI innovation with its dual-chip architecture, powering real-time adjustments that make listening easier in complex, dynamic environments. This level of AI-driven sound processing sets Infinio Sphere apart as a top choice for clarity and adaptability.
- Extended Bluetooth Range: Enjoy hands-free streaming and calls with 2x the Bluetooth range, making Phonak an ideal pick for both iOS and Android users who value reliable connectivity.
- Waterproof and Durable Design: Built with an IP68 rating, Infinio Sphere withstands water exposure and daily wear, appealing to users with active lifestyles who want durability alongside performance.
Phonak’s Infinio line combines onboard AI with practical, user-focused features, making it an excellent choice for those seeking top-of-the-line performance and versatility in hearing aids.
Phonak Infinio Sphere receives highly positive reviews, with many users noting significant improvements over previous Phonak models and competing brands. Wearers praise its sound quality and robust Bluetooth streaming. The main complaints we found relate to the larger size and occasional automatic mode switching. Some highlights from our partners at ZipHearing.
- "Wearing these new Phonak Sphere Hearing Aids has been very comfortable and an easy adjustment for me. These are my first hearing aids and the sound with them on sounds very natural. I've been able to understand my friends in a crowded restaurant and have been able to turn off the closed captioning on my TV. The Bluetooth feature has worked well for both streaming music and phone calls. I haven't found any drawbacks yet!" - Eileen
- "I have been wearing hearing aids for 6 years. I started my journey with ReSound which lasted nearly 5 years. I then went to Costco and discovered Costco aids are fine for people with modest hearing loss, but I needed more. I then went with Phonak Sphere and have been very happy. I am active and discovered early on the aids I had purchased were being negatively impacted by sweat. Phonak replaced them with water resistant aids for a very small charge. I am very pleased with my new aids." - David
- "Sound quality is excellent. Definitely an improvement over previous HA. Still trying it out in noisy environments but I definitely see an improvement when in noisy situations in understanding speech." - Ken
- "I am currently wearing the Phonak Audio Sphere 90 hearing aids. Had them about two weeks now and the sound quality is very good. I am a bit frustrated with the Automatic program selection as it does not really seem to pick the correct program for the situation. I have not noted the sphere function working as of yet, even though I have been in a few very noisy situations. They are comfortable and only took a few days to adapt to the thicker design of the body. The battery life is exceptional. After wearing them for 15 to 16 hours they still have 45 percent batter life. The only other complaint is the charger case. It is not easy to get they in and almost kink the wires to the domes. I wish they were bigger like my previous Marvels." - Brian
- Top of the line sound processing (thanks in part to onboard AI)
- Best-in-class Bluetooth connection
- Highly water-resistant option available for active lifestyles
- Sphere is a premium product with an average price of $4,598 per pair.
- Shorter than average battery life of 16 hours per charge
- Phonak Sphere is larger than most hearing aids on the market (due to a larger battery and two onboard chips)
- Phonak Infinio is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
- If you have severe hearing loss, your care provider may fit you with a custom earmold to reduce feedback
- If you have profound hearing loss, you may be a better fit for Phonak's high-powered Naída Paradise
- Phonak Infinio is a prescription device fit and programmed by a professional
- After an initial fitting, you can connect with your care provider remotely through the myPhonak app
- Phonak is one of our top reviewed products for background noise management
- Phonak Sphere Infinio uses a first-to-market onboard AI processing chip which makes up to 7 million adjustments per second
- Phonak Infinio comes in in a comfortable receiver-in-canal style that is easy to wear all day
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- Phonak Infinio offers a rounded, modern form factor and a comparable size to other leading devices
- Choose from a variety of colors including: Chestnut, sandalwood, sand beige, silver gray, graphite gray, velvet black, beige, champagne
- Phonak Infinio comes with rechargeable batteries only
- 24 hours on a 3-hour charge (including 80 min of streaming); 30 minute quick charge provides 6 hours battery life
- Standard charger uses inductive charging
- Phonak Infinio is among our top choices for Bluetooth capabilities
- Allows simultaneous connection to up to four devices
- Allows hands-free calling for both iPhone and Android devices
- Users can tap their hearing aid to answer calls
- Telecoil is available
- Infinio uses universal connectivity for all Bluetooth devices (other leaders use MFI and ASHA)
- Infinio offers 2X the Bluetooth range (distance from your device) compared to older models
- Phonak Infinio is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- Infinio devices come with an onboard toggle switch for volume and program changes
- Phonak Infinio is water resistant with an IP rating of 68
- Infinio has even stronger waterproofing than previous models from the brand
- This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes
- Remote care: Available through the Phonak app in coordination with your provider
- Customization: Volume, treble/bass, adjustable custom programs in the app
- Tinnitus masking: Available through your healthcare provider
- Find my hearing aid: N/A
- Health tracking: Tracks length of wear time and step count
Product Group 2 - Telehealth
Appropriate for mild-moderate hearing loss.
This group of hearing aids is professionally programmed through Telehealth. These brands sell directly to consumers, leveraging their scale and efficiency to offer significant cost savings.
The average price of the hearing aids in this group starts at around $1,500, compared to the $4,000 typical for traditional models. For those who are relatively tech-savvy or prefer the convenience of remote care, this category offers an excellent balance of affordability and personalized support.
These are our favorite Telehealth products. 👇
Jabra Enhance Select
- Bluetooth enabled and rechargeable
- 100-day risk-free trial
- Nearly invisible with a sleek design
- Professionally programmed before shipping to your home
The Jabra Enhance Select 500 offers an impressive blend of clinic-grade technology, affordability, and user convenience. Here’s why it stands out:
- Professional-Grade Technology at a Lower Price: Jabra’s Enhance Select 500 provides the advanced sound quality of clinic-only brands like ReSound but at less than half the price.
- Professional Programmed Hearing Aids From Home: Jabra’s pre-programmed approach ensures a personalized fit without needing in-clinic visits—customers simply take or upload a hearing test, and Jabra's audiologists program the hearing aids before shipment.
- Seamless Bluetooth Streaming: Equipped with LE Audio, the Enhance Select 500 delivers high-quality, direct streaming for calls and media, with excellent sound quality and range.
- Purchase Perks: Jabra offers 100-day returns, unlimited remote adjustments, and seven-day-a-week customer support.
Overall
Users commend the Jabra Enhance Select 500 for its natural sound quality, discreet design, and effective customer support. Many report significant improvements in hearing clarity and comfort.
Positives
- Natural Sound Quality: "The sound quality is excellent, and the ability to adjust settings via the app is a great feature." — Timothy T.
- Discreet Design: "These hearing aids are virtually invisible and very comfortable to wear throughout the day." — Angel M.
- Customer Support: "The customer service team was incredibly helpful and guided me through the setup process with ease." — Damian.
Complaints
While the majority of feedback is positive, some customers have reported issues with device durability and the need for adjustments. However, these concerns are relatively infrequent compared to the overall satisfaction expressed by users.
For a comprehensive view of customer experiences, you can visit Jabra Enhance's review page.
- One of the most affordable and convenient ways to purchase online while maintaining professional care
- Comes with a 100 day free-return period
- Offers rechargeable batteries and Bluetooth streaming
- Remote care requires users to be somewhat tech savvy
- Jabra only offers styles that sit behind the ear
- Jabra Enhance Select is a fully customizable, prescription hearing aid appropriate for mild-severe hearing loss
- If you have severe hearing loss and struggle with feedback (squealing) you may need a custom earmold (not available through Jabra Telehealth)
- If you have profound hearing loss, you may be a better fit for a high-powered BTE style hearing aid (note available through Jabra Telehealth)
- Jabra is a remote care brand that programs and delivers your hearing aids through Telehealth
- Take or submit a hearing test and a Jabra professional will program your hearing aids and ship them to your door
- Three years of unlimited support is included with every purchase
- Jabra Enhance Select hearing aids come with the capability for remote adjustments. This feature means you don't need to ship your hearing aids back to get program updates
- Jabra Enhance Select is manufactured by GN Hearing (the makers of ReSound hearing aids)
- Jabra devices come with a strong set of background noise handling features and app controls
- Jabra Enhance Select comes in a small and comfortable receiver-in-canal style that is easy to wear all day
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- The form factor of Jabra Enhance Select is comparable to ReSound hearing aids
- Choose between five colors including: Sparkling Silver, Champaign, Gold, Bronze and Warm Grey
- Jabra Enhance Select offers three levels of technology. Select 500 and Select 300 come with rechargeable batteries and as of May 2024, Select 50 also comes with rechargeable batteries
- 30 hours on a full charge
- Comes with a portable charger (does not need to be plugged in)
- All Jabra Enhance Select technology levels allow Bluetooth streaming, music listening, and phone calls.
- Jabra Enhance Select 500 uses Bluetooth LE Audio (Auracast ready) and is handsfree for iPhone (11 and newer) and compatible Android models
- Jabra Enhance Select 300 allows iPhone users to take calls hands-free, while Android users must keep their phones close to pick up outbound audio
- Jabra Enhance Select 300 uses Apple's MFI connection and Android's ASHA connection to stream content through Bluetooth
- Jabra Enhance Select is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- If dexterity is a concern we recommend Select 300, which is larger and easier to grasp than the microRIE (Select 500)
- The Jabra Enhance Select charge case uses induction charging and is fairly easy to handle
- All levels of Jabra Enhance Select have an IP rating of 68
- These hearing aids can withstand dust and water submersion in one meter of water for up to 30 minutes
- Customization: Treble/bass, volume, microphone directionality
- Jabra Enhance Select includes Telehealth capabilities through the Jabra app
Audicus
Audicus is a trusted name in hearing health, serving tens of thousands of customers. We chose Audicus for several key reasons:
- Affordable Access to Premium Technology: Audicus offers top-tier hearing technology from WSA and Sonova at nearly half the price of traditional options.
- Customized, Pre-Programmed Devices: Unlike self-fit OTC hearing aids, Audicus collects a hearing test from each customer and pre-programs the hearing aids before they ship, ensuring a tailored experience.
- Flexible Options and Unique Features: Audicus provides both in-ear and behind-the-ear models, setting them apart from other telehealth providers like Jabra (their main competitor). Additionally, they’re one of the only online hearing aid companies to offer single hearing aids instead of requiring a pair purchase.
Audicus has garnered a substantial number of customer reviews, reflecting a generally positive reception.
Overall
Customers frequently commend Audicus for its high-quality hearing aids and exceptional customer service. Many users highlight the significant cost savings compared to traditional providers.
Positives
- Affordability: "Audicus saved me $5,000 because the hearing aid place I've been going to for years wanted $7,200 for similar hearing aids." — Deanna J.
- Product Quality: "Over three years with only a single adjustment, good service and battery life, and very satisfactory performance, I'm a happy listener." — Stanley M.
- Customer Service: "Professional and friendly, Buzz showed he understood the legal obligations and listened to my needs." — William P.
Complaints
While the majority of feedback is positive, some customers have reported issues with product durability and the need for adjustments. However, these concerns are relatively infrequent compared to the overall satisfaction expressed by users.
For a comprehensive view of customer experiences, you can visit Audicus's review page here.
- Audicus hearing aids are programmed remotely which leads to lower prices and more convenience
- Audicus offers a diverse range of styles and pricing including an affordable in-the-canal product
- Audicus offers their products with a monthly subscription starting at $99
- Audicus offers a 100-day trial
- Audicus hearing aids do not come with hands-on support at a local clinic.
- Audicus hearing aids are more expensive than self-fit OTC alternatives like Sennheiser
Product Group 3 - Over-The-Counter (OTC)
Appropriate for mild-moderate hearing loss.
This final group of hearing aids gives you control over the tuning process. Using a smartphone app, you can customize these devices to match your hearing loss. This model not only saves money, but studies from The Journal of the American Medical Association have shown that OTC hearing aids deliver clinical outcomes nearly identical to prescription devices.
However, unlike the first two categories where quality is fairly consistent, the quality of OTC hearing aid brands can vary widely, making upfront research crucial. The brands we’ve included below are the ones we trust for their reliability, ease of use, and quality of customization.
These are our favorite over-the-counter hearing aids. 👇
Sennheiser All Day Clear
- Our favorite OTC hearing aids for under $1,000
- Manufactured by the largest hearing aid maker in the world
- Compatible with iPhone and Android devices
Here’s why we picked the Sennheiser All-Day Clear:
- Trusted Manufacturer: Developed by Sennheiser, a leader in audio, and backed by Sonova, the world's #1 hearing aid maker, ensuring high-quality sound and technology.
- Comfortable Design: Lightweight and comfortable for all-day wear, available in both Slim and standard models to suit different preferences.
- Affordable Price: Offers premium sound quality and features typically found in prescription hearing aids, all for under $1,000.
- Easy App Control: The intuitive smartphone app allows for quick, user-friendly setup and self-programming, ideal for even mildly tech-savvy users.
Sennheiser All Day Clear reviews are about as glowing as you'll find among self-fit devices. Users comment on Sennheiser's lightweight comfort, clear sound and easy to use app. Some users wished that the battery life was longer for 16+ hours of wear. Here are some sample reviews:
- "One of the best over-the-counter hearing aids you'll find.They're extremely lightweight which I really appreciate because usually whenever I use any sort of earbuds I like it to wear I don't even feel like they're on my ear.The clarity of the audio that comes out of these small little hearing aids is very impressive." - Jay
- "The instructions are not complicated and the all day clear app for the phone is easy to use and works well for personal customization. You can use the hearing aids itself to control the volume and connect to other devices. The all day clear hearing aids are comfortable to wear all day. I feel more confident because I feel like I am apart of conversations and not alienated in life. The battery life is good but you will need to recharge if you are wearing them all day." - Kamille
- "I got my 72-year-old dad the Sennheiser hearing aid, and oh boy, it's a total game-changer! Dad's been dealing with some hearing trouble for a while, but this device has turned things around big time.Being far away from him, I sent the aid his way, and he managed to set it up all by himself using YouTube. Easy peasy! Now, he's raving about how it's like night and day. In group chats, he used to miss out on voices, but not anymore. He's hearing everyone loud and clear, even when Mom calls him from another room." - Britto
- Premium Sonova-built technology for less than prescription channels
- Bluetooth streaming and hands-free calls (Android and iPhone)
- Comfortable all-day form factor
- Charger must be plugged in while charging
- Requires a smartphone for programming
- All-Day Clear is an OTC product appropriate for mild-moderate hearing loss levels
- If you have more significant hearing loss you might consider local or Telehealth care. Read more about prescription Vs. OTC hearing aids here
- Available for purchase online via Soundly
- Does not require a prescription from a doctor
- Customize your hearing aids with the Sennheiser All-Day Clear app
- Soundly customers get a complimentary guided setup session
- Sennheiser offers impressive underlying background noise management technology
- We found this product performed at a similar level to top prescription brands
- Comfortable receiver-in-canal style is great for all day wear
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- The form factor of Sennheiser All-Day Clear is comparable to leading prescription hearing aids like Phonak Lumity
- Available in a dual-tone black and silver
- Choose between slim and non-slim versions (we recommend the non-slim option for most people)
- Sennheiser All-Day Clear comes with rechargeable batteries
- 16 hours of wear on a single charge
- Recharge case must be plugged into the wall while in use
- All-Day Clear streams to all devices including iPhone and Android
- All Day Clear allows hands free phone calls on both iPhone and Android
- Streaming quality is similar to the top prescription products on the market
- All-Day Clear is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- The All-Day Clear recharge case has ports that must be in contact for charging. This type of charger is more difficult than premium conduction chargers which do not require ports to be touching
- Sennheiser All-Day Clear hearing aids have an IP68 rating
- These devices can be submerged in up to one meter of water for 30 minutes without damage
- The Sennheiser All-Day Clear app enables setup and customization of your hearing aids
- The smartphone app allows on-the-go volume and sound quality adjustments
- The All-Day Clear app has a music and automatic program but does not offer Tinnitus masking, program creation or other advanced features
Sony CRE-C20
- Soundly's top-selling in-ear OTC hearing aid
- Nearly invisible in most ears
- 28-hour battery life per charge
- Self-fits through Sony's smartphone app
Sony’s CRE-C20 is a big step up for in-ear OTC hearing aids, packing new features that make it our top pick. Here’s why we chose it:
- Sound Quality Boost: Sony borrowed tech from in-clinic product Signia Silk for sound processing, and the difference is clear. The CRE-C20 delivers noticeably better sound than past models.
- Long-Lasting Battery: With 28 hours on a single charge, you can count on the CRE-C20 to get you through a full day.
- Invisible, Comfortable Fit: Designed to be invisible in most ears, the CRE-C20 fits comfortably and stays discreet—even more so than many other IIC models we’ve reviewed. We especially like the slightly curved design that improves in-ear comfort.
If you’re looking for an in-ear OTC hearing aid, the CRE-C20 wins on sound, battery, and comfort.
Sony CRE-C20 is Soundly's top-performing in-ear OTC hearing aid. Our customers love the discretion and sound quality and often comment on how comfortable CRE-C20 is compared to other in-ear options. Some customers do report that the app setup is more involved than simpler products like Lexie or Sennheiser. Some sample review:
- "Over the past few years, I have tried a half-dozen or more OTC hearing aids and none of them were better than the Sony CRE-C20 aids that I have had the opportunity to evaluate. I have tried less costly and more expensive OTC's - doesn't matter - these were the answer to my inability to hear in many situations." - Ern
- "In terms of function, I was very impressed with the overall sound quality once it was dialed in. Initially they sounded a bit tinny, but that was easily adjusted with the Sound Balance control. It took a couple of days of use and adjusting before I really felt they were dialed in. At that point I wore them all day in different environments to put them through their paces. One of my main concerns is the ability to hear clearly and understand what the person I’m speaking with is saying in a louder environment. The CRE-20Es did a fantastic job with toning out the background noise and producing a clear and easy to understand conversation experience. I tend to have to listen and read lips at the same time but quickly realized I could hear the conversation very well, even in a loud restaurant environment." - Stanley
- "These are IP68 Sweat and water resistant - I was able to wear these biking multiple times without any fear of them falling out or being damaged." - James
- "I shut down and restarted the app, turned off my phone, uninstalled and reinstalled the app, and nothing seemed to work. I tried the next day, and then it worked." - Trobadaur
- C20 is Nearly invisible in most ear canals
- High quality sound for a lower price
- Self-fit at home
- Rechargeable with 28 hours of battery life
- Does not allow Bluetooth streaming
- Requires some tech-savvy for setup
- Only for mild-moderate hearing loss
- Sony CRE-C20 hearing aids are sold over the counter and are appropriate for those with mild-moderate hearing loss
- If you have more significant hearing loss it is recommended that you access professional care through Telehealth or local care
- Available for purchase here Soundly.com with a complimentary guide setup service
- Does not require a prescription from a doctor
- Customize your hearing aids with an onboard hearing test and app-controls
- Sony CRE-C20 is made in collaboration with hearing leader WSA audiology
- Sony CRE-C20 offers good background noise management algorithms and newly re-designed processing chip
- Sony CRE-C20 sits discreetly in the ear and comes with various ear tip sizes
- Sony CRE-C20 is not custom-molded to your ear shape
- Our team finds all in-the-ear models slightly less comfortable for all-day wear than RIC hearing aids
- Sits inside the ear
- Only available in one completely-in-canal size (invisible in many ears)
- Only available in black
- Sony CRE-C20 has rechargeable batteries
- Sony CRE-C20 batteries last 28 hours on a single charge
- The included CRE-C20 carry-case comes with three additional on-the go charges
- Sony CRE-C20 does not come with Bluetooth streaming
- Sony CRE-C20 is a small device which can pose dexterity challenges
- Sony CRE-C20 uses rechargeable batteries and has a convenient charge case with strong magnets that pull the devices into place
- CRE-C20 is water resistant but we recommend you avoid water activities while wearing (i.e. swimming)
- Sony CRE-C20 uses a smartphone app which includes an onboard hearing test and manual controls for bass, treble and volume
- The app is required to make changes (no buttons onboard)
Lexie B2+ Powered By Bose
Lexie leads the OTC hearing market in volume, with wide availability in pharmacies and strategic partnerships that make it highly accessible. Here’s why it stands out:
- User-Friendly App with Extensive Adjustments: Lexie’s app offers near-limitless adjustment options, ideal for users who want full control over their sound quality.
- Top-Notch Customer Service: Lexie excels in customer support, allowing users to connect quickly through the app for any assistance needed.
- Soundly Extras: Purchasing Lexie hearing aids through Soundly includes a complimentary audiology setup call, ensuring you start with a perfectly tailored fit.
Ease of Use and Setup
- Cindy B. – "After a lot of research on OTC hearing aids for my moderate hearing loss, I chose Lexie B2 Plus. I wanted rechargeable hearing aids that would link to my iPhone, and the price was affordable...One of the most exciting experiences I’ve had was hearing the birds in my backyard! It was almost completely quiet without them on."
- William – "These Lexie B-2's were easy to adjust per the app and proved to be superior to the more expensive ones, plus no trips to the doctor every week or so."
Sound Quality and Listening Experience
- Faith Li – "The Lexie B2 hearing aid doesn't get time to charge as I just love wearing them. I am grateful for the gift of hearing and that I no longer miss out on the moments."
- Listener T. – "The sound quality through the aids was fine, once I had them set appropriately. The noisy room filter allowed me to focus on the person in front of me in a restaurant."
Affordability and Value
- Carolyn – "I kept putting off getting hearing aids because they are so expensive and my insurance doesn’t cover them. Once the audiologist mentioned the high quality, I looked into them...What a difference they have made!"
- Kyle, MD – "The Lexie B2 Plus hearing aids are very good introductory hearing aids...The sound quality is excellent and extremely natural."
Challenges
- DJR-NJ – "Customer service and support were excellent! Unfortunately, I was unable to wear the devices because the wires were too short. They did respond quickly to my calls and sent the longest wires they make, but I still couldn't wear them long enough to judge their performance."
- James - "Android App on my phone kept dropping connection with the Lexie hearing aids. The app was more consistent on my iPad"
- Shopper A - "Android phone tries to play audio through hearing aids with No Way To Turn it off unless it's a phone call. Otherwise, you must turn your media volume off. Phone call through hearing aids mutes your microphone so caller can't hear you."
- Strong underlying technology
- Self-fitting using the Lexie app
- Affordable and rechargeable
- Only comes in one color
- Not for those with severe hearing loss
- Lexie B2 Plus - Powered by Bose is an OTC product appropriate for mild-moderate hearing loss levels
- If you have more significant hearing loss you might consider local or Telehealth care. Read more about prescription Vs. OTC hearing aids here
- Available for purchase online or at retail stores like Walgreens and Best Buy
- Does not require a prescription from a doctor
- Customize your hearing aids with an onboard hearing test and app-controls
- Lexie B2 Plus Powered by Bose is among our top-rated OTC hearing aids for overall value
- Technology from Bose does a great job managing background noise
- Comfortable receiver-in-canal style is great for all day wear
- Sits behind the ear with a receiver (speaker) that reaches into the ear canal
- The form factor of Lexie B2 Plus Powered By Bose is comparable to leading prescription hearing aids
- Only available in grey
- Lexie B2 Plus Powered by Bose comes with rechargeable batteries and a portable recharge case
- 18 hours of wear on a single charge
- New recharge case carries an additional 18 hours of portable charge (without being plugged in)
- Lexie B2 Plus Powered by Bose added Bluetooth streaming for iPhones in 2023 and now with compatible Android™ devices
- Refer to the FAQs at LexieHearing.com to check if your Android™ device is compatible.
- Lexie B2 Plus Powered by Bose uses Apple's MFi protocol for connection
- Streaming functionality is designed for phone calls. While music and media streaming is possible, it is not optimal.
- Lexie B2 Plus Powered by Bose is reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
- Lexie B2 Plus Less waterproof than industry leaders but still sweat and moisture resistant
- Take an onboard hearing test to customize your hearing aids
- Adjust directionality between “Everywhere” and “Front” modes so you can choose between hearing sounds around you or the sound that’s in front of you
- Manually customize treble/bass, volume and programs
If we could sit down with each reader to help them find the perfect hearing aid, these are the steps we would follow.
Step 1: Understand Your Hearing Loss
The first and most crucial step in choosing a hearing aid is understanding your individual hearing loss. You can do this at a local clinic or by taking our online hearing test. There are two key factors you need to know about your hearing loss: its severity and its shape.
Severity of Hearing Loss
Hearing loss is typically categorized as mild, moderate, severe, or profound. In some cases, you might have mild hearing loss in certain frequencies and moderate loss in others, which is often referred to as mild-moderate hearing loss.
Why does this matter? OTC and telehealth hearing aids (like Sennheiser and Sony listed above) are generally best suited for mild to moderate hearing loss. If you have severe or profound hearing loss, the "best" hearing aid for you will likely come from the locally prescribed category, as these devices can be better customized to meet more complex needs.
Shape of Hearing Loss
The shape of your hearing loss is another important factor. The most common type of hearing loss follows a downward slope from left to right on an audiogram, meaning your ability to hear higher frequencies is more affected than lower ones. If your hearing loss resembles this pattern, you're in the majority and could be a good candidate for self-fitting options.
However, if your hearing loss varies significantly between ears or has a less typical shape—like a reverse slope, where high frequencies are better than low frequencies—consulting with our team or visiting a local clinic is the best path forward.
Step 2: Choose a Care Method
Once you understand your hearing loss, the next step is to decide on the best care model.
Telehealth and OTC options are often more convenient and can cost anywhere from 25% to 100% less than traditional in-clinic care. These care models rely on you being comfortable using a smartphone and setting up the devices yourself, so if you're someone who prefers face-to-face support or needs assistance with the setup, a locally prescribed option might be the better choice.
That said, most people adapt well to telehealth and OTC models, especially with the support offered through Soundly. See our full video comparing RX Vs. OTC hearing aids below.
For tech-savvy users, telehealth models are convenient and cost-effective, offering robust performance without a traditional clinic visit. These options bring quality care to your home, great for those looking to save both time and money.
- Dr. Amy Sarow, AuD, CCC-A
Step 3: Select Features and Styles
Finally, you’ll want to think about the style of hearing aid and the features that are most important to you. Here’s a quick breakdown:
Styles
- In-ear: These are often easier to handle (especially models like the Sony CRE-C20 with rechargeable batteries). However, in-ear hearing aids may not always include Bluetooth streaming.
- Behind-the-ear (BTE): This style typically includes Bluetooth streaming and offers more space for microphones, which can improve sound processing. About 80% of hearing aid wearers choose behind-the-ear models, but there are good reasons to consider both styles.
Key Features to Consider
- Bluetooth: Allows for streaming audio directly from your smartphone.
- Rechargeable batteries: No more fiddling with small batteries—just plug in at night.
- Smartphone app controls: Adjust settings like volume, EQ, or even customize how your hearing aids respond in different environments.
- Tinnitus masking: Some hearing aids can play white noise to help mask tinnitus.
- Step tracking: Certain models track your daily steps for added health insights.
- Waterproofing: Most hearing aids on this list are water-resistant to some degree, which is great for daily use and sweat protection.
Hearing Aid Shopping Advice for Caregivers
If you’re researching hearing aids for someone else, there are a few additional factors to consider to make sure the device suits both their needs and yours as a caretaker.
- Easy Setup and Maintenance: You may want a device that’s simple to set up on your phone and continues to function seamlessly, even after you leave. The Sennheiser All Day Clear is particularly well-suited for this scenario. It’s comfortable, rechargeable (which is helpful for those with dexterity issues), and features an intuitive setup process.
- One of the standout features of Sennheiser’s device is the onboard hearing test. Instead of responding to beeps or using external sounds like a TV to test the hearing aids, the wearer simply listens to a conversation between two people. They select the version of the conversation that sounds the clearest to them, which makes the process more user-friendly for those who might struggle with more traditional methods of hearing testing.
- Reputable Brands with Simple Interfaces: The most important factor for caretakers is choosing a hearing aid from a trusted brand with a straightforward interface. You want a device that’s reliable and won’t require constant troubleshooting, making your role as a caretaker easier.
- In-Person Care: For individuals who may have more complex needs or require additional assistance, you might opt for in-person care at a local audiology clinic. While it may require transportation, having face-to-face support can be invaluable for ensuring the hearing aids are correctly fitted and properly maintained.
By keeping these factors in mind, you’ll be able to choose a product that works well for both the wearer and you as a caretaker.
Hearing Aid Prices
Hearing aid prices vary widely depending on the type of hearing aid and care model. Prices typically range from around $500 to $6,500 per pair, with over-the-counter (OTC) devices generally costing less (closer to the lower end) and prescription hearing aids at the higher end.
- Over-the-Counter (OTC) hearing aids: These are typically available for $500 to $2,000 per pair and do not require a prescription. OTC hearing aids are best suited for those with mild to moderate hearing loss and those comfortable with self-fitting via a smartphone app.
- Telehealth or remote programming hearing aids: These options offer professional programming but at a more affordable cost compared to in-clinic models. Prices generally start at $1,500 per pair and go up depending on the features included.
- Prescription hearing aids: These are often more expensive, ranging from $3,000 to $6,500 per pair. This cost includes the in-person fitting, testing, and ongoing support from a licensed audiologist.
Striking a Balance on Price
Based on our experience, $900 / pair seems to be the threshold for devices that deliver good sound quality and long-term reliability. Products for just a few hundred dollars generally don’t perform well in our real-world tests or break down more quickly.
Hearing Aids and Insurance
Most insurance plans do not cover hearing aids, though some states require certain insurance policies to offer hearing aid coverage for children, and Medicare does not cover hearing aids. However, some Medicare Advantage plans (Part C) and private insurers may provide limited coverage for hearing aids and hearing exams. Veterans may also be eligible for hearing aids through the Department of Veterans Affairs (VA), depending on their level of service and hearing loss.
It's important to check with your insurance provider to understand what coverage, if any, is available. Some providers offer reimbursement for hearing tests, fittings, or a portion of the device cost, but these benefits vary widely.
For those paying out of pocket, financing plans and payment programs are often available through hearing aid manufacturers or retailers, allowing you to spread the cost over several months or years. Additionally, flexible spending accounts (FSA) or health savings accounts (HSA) can be used to cover hearing aid costs, which can help reduce the financial burden.
Wisdom from Our Hearing Loss Editorial Panel
At Soundly, we believe that real-world experiences are invaluable when choosing the best hearing aids. We’re proud to work with an editorial panel of 25 individuals who are either currently using or have tested hearing aids across various categories. Here, we’ve gathered some of their insights to help guide you on your journey.
Why Get Hearing Aids
Many of our panel members shared stories of how hearing loss began to affect their daily lives, from missing important conversations to struggling with background noise.
Andy C., Maryland
"Not being able to hear as well as I once did impacted me in both my personal and professional life, especially in situations where there's background noise. Missing important things became frustrating."
Jennifer M., Pennsylvania
"I teach at the college level and realized I had trouble hearing students in the back of the room. I thought they were mumbling, but it was my hearing!"
What to Consider When Choosing Hearing Aids
Our panel members highlighted several key factors that shaped their hearing aid decisions:
Sound Quality
Across the board, sound quality ranked as the most critical factor.
As Rob N., Nebraska, noted:
"Whether the hearing aids simply magnify sound or adjust for various frequencies is a key difference."
Willo O., Oregon, added:
"I had a hope they might restore my hearing of music, but not all aids are perfect for that. It’s something to consider depending on your lifestyle."
Cost vs. Care Model
Our panel had mixed experiences with over-the-counter (OTC) vs. in-clinic care. Many appreciated the convenience and affordability of OTC models but acknowledged that it might not be for everyone.
Jacques B., California, shared his journey:
"In my case, OTCs chosen through trial and error worked better than in-clinic options."
Brenda G., Indiana, noted:
"I was happy with my OTC device until my hearing loss progressed. I eventually needed something more sophisticated."
Comfort and Fit
Susan S., New York, emphasized the importance of physical comfort:
"The hearing aids I ordered were too big for my ears, or the charge didn’t last long, or they whistled. I returned them. It’s important to find the right fit."
Ease of Setup
For caretakers or those less tech-savvy, ease of setup was a priority.
Brian M., Massachusetts, pointed out:
"Hearing aids like Lexie are more hands-off, so you’ll need to be somewhat tech-savvy. But even with hands-off vendors, they provide excellent support during the free trial period."
Advice for First-Time Hearing Aid Buyers
The members of our panel have some encouraging words for anyone considering their first pair of hearing aids:
Andy C., Maryland
"Let’s do this together. It doesn’t have to be difficult or embarrassing. There are so many resources to help you figure out where to begin."
Willo O., Oregon
"Ask questions everywhere: online, from doctors, friends, and even stores. But take advice from sellers with a grain of salt."
Common Questions During Research
One of the most difficult questions for new buyers is figuring out what specific features they need. As Ivan C., Texas, put it:
"Today, there are so many styles to choose from, whether in-the-ear, behind-the-ear, or something in between. Take your time to figure out what works best for you."
Samuel G., Connecticut, also added:
"A hearing test is essential to gauge your hearing loss, whether you go for an OTC or in-clinic option. Start with an online evaluation if you're unsure."
Final Thoughts from the Panel
Choosing a hearing aid is a personal decision, and the best choice for you will depend on your hearing needs, budget, and lifestyle. Our panel offers their final advice:
Randy S., Wisconsin
"The options are there. If you’re looking to save money, there are great quality hearing aids out there. Just make sure you get the right product for your specific needs."
Brenda G., Indiana
"Research online, get your hearing evaluated, and try different types of hearing aids. The right one is out there for you."
Final Thoughts
We’ve covered a lot of ground in this guide, from understanding the different styles of hearing aids and care models to finding the right balance of sound quality, comfort, and price. Whether you’re just beginning your journey or are ready to replace an old pair of hearing aids, we hope this guide has given you the clarity and confidence to move forward.
At Soundly, we’ve had the privilege of helping millions of people navigate these decisions, and we’re here to support you every step of the way. If you still have questions or need more personalized guidance, feel free to take our hearing test to get a tailored recommendation based on your hearing needs.
And if you’d rather chat with us directly, we’d love to hear from you! Just send us an email at [email protected], and we’ll be happy to help you on your journey to better hearing.
You don’t have to navigate this process alone—let us help you find the best solution for your unique needs!
Frequently asked questions
Phonak Inifio and Sennheiser All Day Clear are the clear leader among Bluetooth options. Read our full Bluetooth hearing aid guide here.
Starkey is the leader in custom-molded products and Eargo is a clear favorite for ready-to-wear products. Full invisible hearing aid guide here.
We like Sony CRE-C20 and Sennheiser All Day Clear. You can see our full OTC guide here.
Starkey Genesis and Signia Pure Charge&Go have the longest-lasting batteries. Read more about rechargeable hearing aids here.
Hearing aids come in two main styles with some sub-categories within each. Let’s break it down:
Style #1 - Sits behind the ear with a wire or tube that reaches into the ear canal.
Around 80% of hearing aid wearers choose a behind-the-ear style device due to the style’s comfort and advanced technology. Two popular form factors sit behind the ear.
Receiver-in-canal (RIC) is the most popular. This style has a wire that sends a digital signal from the body of the hearing aid to a tiny speaker that sits inside your ear.
Behind-the-ear (BTE) is prescribed for severe or profound loss. This style has a larger tube reaching the ear and is typically coupled with a custom earmold.
Style #2 - sits inside the ear canal
Some users prefer in-the-ear hearing aids for aesthetics (this style can be invisible) or comfort (out of the way of masks and glasses.
In-the-ear devices can be invisible or fill the visible space outside your ear like headphones. Audiologists typically refer to the available sizes with the following terms:
In the ear (ITE) - Usually visible and files the outer ear.
In the canal (ITC) - Still visible but sits mostly in the ear canal instead of spilling out
Completely in the canal (CIC) - These devices are nearly invisible but might still be seen from the side.
Invisible in the canal (IIC) - The smallest versions sit entirely inside the ear canal and are not visible to the people around you.
Ultimately the decision between in-the-ear and behind-the-ear depends on many personal factors. Most people choose behind-the-ear styles, but others swear by in-the-ear styles.
Learn more about hearing styles here.
This question warrants a blog post of its own (you can read that here).
Here’s a quick answer. There are six big manufacturers that make up about 90% of all hearing aids. Hearing aid makers sometimes white-label their technology under various names, confusing things. All that said, here’s a short list of the most trusted brands in hearing health:
Leading prescription brands include: Phonak, Oticon, Starkey, Widex, Signia, ReSound
Leading telehealth brands include: Jabra Enhance Select, Audicus
Leading OTC brands include: Sennheiser, Sony, and Lexie B2 Plus
If you have severe hearing loss, you’ll need higher volume levels, often requiring a custom earmold and/or a collaborative customization process with a doctor. Said another way, you are looking for a luxury car, and you’ll want to customize it to your specific needs.
OTC devices have limited volume outputs (typically best for mild-moderate hearing loss), and Telehealth solutions are limited in their ability to customize your earmold.
Both in-the-ear and behind-the-ear style devices can work well for severe hearing loss (depending on your specific type).
Good hearing aids are a significant investment, and prices can vary widely based on the brand and model of care.
Prescription devices purchased at a local office are typically the most expensive because they often include 2-3 years of bundled service and follow-up appointments. Your purchase includes overhead and time. Most prescription hearing aids come with three years of follow-up appointments, cleanings, and support.
Telehealth options like Jabra Enhance Select still include three years of bundled services but are less expensive because Telehealth overhead is lower.
OTC devices are the least expensive because they do not involve bundled services. Quality OTC hearing aids come with free customer service but less built-in time from a doctor.
Each of the leading six manufacturers has a flagship hearing aid that offers similar levels of technology. There’s no runaway winner, but these are the flagship products.
People with mild-moderate hearing loss can fit into a wide range of products, including OTC products, prescription products, and every style of hearing aid.
If you hear well in the lower-frequencies, you’ll likely enjoy a more open-fit hearing aid vs. one that completely plugs up your ear.
Try Sony, Jabra Enhance Select, or Signia Charge&Go
If you choose an OTC hearing aid, you’ll be prompted to program your hearing aids using an app.
Most leading prescription devices allow wearers to make some adjustments in their smartphone app, but major adjustments require a remote in-person visit to a hearing professional.
The short answer is yes. OTC hearing aids and Telehealth brands can be a good way to save money.
The slightly longer answer is that if you have severe hearing loss, you’ll likely need to visit a local doctor. Certain hearing aid brands like Phonak, Signia, Starkey, Oticon, Widex, and ReSound are primarily only sold through local doctors.
You can find some websites that sell and program those brands remotely, but they are typically off the radar and less of a known entity.
If you want to buy online, look at a known Telehealth company like Jabra or Audicus or purchase an OTC product.
Auracast is an exciting Bluetooth protocol that will likely replace standard Bluetooth over the next several years. Right now, ReSound NEXIA is the only hearing aid with Auracast. It will take 2-5 years for phones, TVs, and public spaces to build in Auracast broadcast capability. You can read more about Auracast here.
A few decades ago, many people opted for one hearing aid instead of two. Over time this trend has reversed due to advances in technology. Most hearing aid manufacturers now link both left and right sides together to make sound quality decisions.
It is possible to wear one hearing aid, but you might miss out on some tech. One option is to try two hearing aids during your 45 trial and return one if you don’t receive the benefit.
What is the best CROS hearing aid for single-sided hearing loss?
CROS hearing aids are specially designed for those with significant hearing loss or deafness on one side. CROS devices look like standard hearing aids, but one side acts as a microphone and sends sound from the poor-hearing side to the better-hearing ear.
Phonak, Oticon, and Signia have the leading CROS hearing aids on the market at this time.
Read more about CROS hearing aids here.
The short answer is probably not. There are exceptions that you can read about here. Here’s to hoping that congress adds hearing health to medicare in the future, but we aren’t there yet.
What are the big differences between prescription and OTC devices?
OTC hearing aids and prescription hearing aids have similar underlying technology. In general, the biggest difference is that OTC hearing aids are self-fit using an app, while prescription devices are programmed by a hearing professional.
In general, prescription-level hearing aids are still more advanced than most OTC devices. This might change over time.
This is a great question. Streaming sound quality will rely less on your hearing aids and more on the style of dome or earmold that you wear. Sound is typically richer when your ear is fully sealed. Open-fit hearing aids (with a small rubber dome) typically sound clear but somewhat tinny. Streaming through custom earmolds will sound more like a pair of traditional headphones.
Every person’s hearing loss is a bit different. You can get a quick hearing chart for free here.
Instead of making all sounds louder, hearing aids boost the frequencies you cannot hear well. There are three main ways to customize your hearing aids to match your specific hearing loss:
If you go to an audiologist, your doctor will use advanced software to program your devices to match your hearing test results.
If you purchase through telehealth (through a brand like Jabra), a remote professional will customize your device based on the hearing test you take online or upload.
If you choose OTC devices, you’ll likely use an app to customize your own hearing aids using an onboard hearing test or frequency controls.
Regardless of the option you choose, beware of products that have one-size-fits-all approaches to programming. Many products on Amazon offer 3-4 presets and no further opportunity for personalization.
Used hearing aids can save money, but it can be difficult to find an audiologist that will program your used devices. In some cases hearing aids that have been claimed as “lost or stolen” are resold on Ebay. If you send that second-hand hearing aid in for repairs, it could be held by the manufacturer.
Buying used hearing aids is a wild card with some real opportunities for complications.
If you are looking for budget options, I’d suggest you start with a lower technology level or OTC device with a trackable history.
To use the Made for iPhone hearing devices, you need one of these models:
- iPhone 5 or later
- iPad Pro (all models)
- iPad Air (all models)
- iPad (4th generation) or later
- iPad mini (all models)
To use Android for Bluetooth streaming it is recommended that your phone use OS 11 or later. You can find out your version number through the following steps.
- Open your phone's Settings app.
- Near the bottom, tap About phone. Android version.
- Find your "Android version," "Android security update," and "Build number."
Use the pages below to double check your phone compatibility by brand.
Here’s a quick list to get you started:
Sound quality and customization
Form factor and comfort
Bluetooth streaming capability
Rechargeable batteries
Easy-to-use app
Remote adjustment capability after the first appointment
Find my hearing aids feature (helps track down lost devices)
CROS functionality (for single-sided hearing loss)
