New Release

Rexton (Costco) Review

Name: Rexton (Costco)
Brand: Costco

Prices, Sound Recordings, Models

Review updated Sep 11, 2024

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Behind the Ear

Bluetooth

Rechargeable

PROFESSIONAL FITTING

Affordable

$ 1,499.99 / pair

4.4

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Costco offers three prescription hearing brands - Jabra, Philips and Rexton.

In this review we’ll go in-depth with Rexton hearing aids and talk through their latest Rexton Reach platform.

The new release includes exciting updates to their sound-processing and underlying technology that will unlock future Bluetooth experiences.

Background and Recent Updates

WS Audiology manufactures Rexton hearing aids, which also makes sister brand Signia. Rexton hearing aids are available at Costco in a variety of form-factors:

The most popular Reach RIC R-Li T (reach platform)
Higher powered, and durable BiCore Rugged BTE (Bicore platform)
High-powered M-Core HP BTE (MCore Platform)
An Invisible-Style M-Core IX CIC (MCore Platform)

This diverse product offering means that there is an option for customers with a wide range of hearing loss and preferences.

At this time Rexton’s newest chipset (Rexton Reach) is only available in their flagship receiver-in-canal (RIC) product. The good news for Costco shoppers is that the RIC product is the most popular and feature rich among Rexton options making it an easy selection for most folks.

Rexton’s new devices are among our favorites at Costco which offer some of the best technology available at an impressive price. The new Rexton Reach offers improved multi-talker technology, an upgrade to Bluetooth connectivity and the longest battery life among Costco’s range.

Of note, If you have a complex hearing situation like asymmetrical hearing loss, past surgeries, or severe hearing loss, you’ll likely have more success with a more specialized local clinic.

Rexton Vs. Costco Alternatives

We like Rexton hearing aids for their long-lasting battery (34+ hours on a single charge) and full range of designs. We also love the modern travel charging-case that comes with Rexton Reach devices.

Rexton’s underlying noise-management technology has several strengths: a processing chip that separates speech and background sounds as well as multiple beam-forming capability to follow multiple talkers in noise with the new Rexton Reach. In our review of Rexton Reach we noted a smooth, relaxed sound quality compared to Jabra’s more assertive and bright style.

Pros 👍

Free hearing test for members.
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Lower prices compared to similar products in clinic.
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One loss or damage replacement for free (valid for two years).
‍
Clean your hearing aids any time at Costco for free while you shop.

Cons 👎

Membership required.
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Costco relies mainly on hearing aid dispensers rather than audiologists.
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Requires in-person visits (not possible for some).
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Soundly Scorecard

Hearing Loss Level 🔊

Mild - Severe

Rexton's family of hearing aids is fully customizable and appropriate for mild-severe hearing loss
If you have severe hearing loss, your Costco provider may fit you with a custom earmold to reduce feedback

Care Type 🏥

Prescription

Rexton's family of devices are programmed by a licensed professional at Costco
Rexton is not widely available outside of Costco
After an initial fitting, you can connect with your care provider remotely through the Rexton app

Sound Quality 🔊

Strong in Background Noise

Rexton uses a unique background noise processing technique that not only helps isolate background noise and boost speech clarity, but also allows the user to follow multiple talkers, thanks to its multiple beam-forming capability.
Rexton's My Voice helps take the edge off of that uncomfortable sound quality of the user's own voice that many patients experience when adjusting to hearing aids.

Comfort 🦻

Very Comfortable For All-Day Wear, Somewhat Comfortable For All-Day Wear

Rexton offers several hearing aid styles.

The brand's behind-the-ear style devices are very comfortable for all-day use.
Rexton's custom-molded hearing aids are mostly comfortable for all-day wear.
Rexton's ready-to-wear in-the-ear device (similar to Signia Silk) is comfortable enough for all-day wear but less comfortable than other styles.

Style 💫

Behind The Ear, In The Ear

Rexton offers a full family of styles including behind-the-ear, in-the-ear styles.
Rexton's flagship behind-the-ear device is one of the smallest receiver-in-canal hearing aids on the market.
Behind-the-ear wearers can choose from 4 color schemes including: Black, Dark Champagne, Sandy Brown, Rose Gold and Beige
In-the-ear wearers can choose from light and dark faceplates

Battery 🔋

Rechargeable Or Disposable, Size-Dependent

Behind-the-ear styles come with either disposable or rechargeable batteries
Behind-the-ear Rexton devices give up to 39 hours on a full charge
In-the-ear devices come with disposable batteries or rechargeable batteries depending on the size

Connection 📡

Bluetooth Available, Size-Dependent

Rexton's behind-the-ear models allow Bluetooth streaming, music listening, and phone calls. iPhone users can take calls hands-free, while Android users must keep their phones close to pick up outbound audio
Some of Rexton's in-the-ear models offer Bluetooth depending on size

Dexterity Level 🤏

Average

Rexton's behind-the-ear options are reasonably easy to handle but does require the wearer to place the hearing aid behind their ear and insert the receiver into the ear (consistent across all behind-the-ear styles)
Dexterity for in-the-ear options vary based on selected size

Waterproof Level 💦

IP68

Rexton's flagship behind-the-ear devices are water resistant with an IP rating of 68
This hearing aid can withstand dust and water submersion in one meter of water for up to 30 minutes

App features 📱

Has An App, Telehealth Capable, Find My Hearing Aids

Remote care: Included in the Rexton app (not a separate app)
Customization: Treble/bass, volume, microphone directionality
Tinnitus masking: Customizable options through your Costco professional
Find my hearing aid: Not available
Health tracking: Step tracking, activity (e.g., high intensity versus low), and wear time

Costco Process

Rexton Hearing aids are sold at Costco clubs throughout the U.S. Costco offers their members premium technology at discounted prices through their in-store hearing centers.

Each Costco member begins with a free hearing test inside a Costco store.

A Costco pro will review your test results with you and present a range of hearing aid options, including Rexton Reach.

Costco’s hearing center staff are often hearing instrument specialists, although some Costco staffers are audiologists.

If you choose to work with Costco for your hearing care, you must schedule an appointment at a local store. Read our full review of the process here.

How to Choose a Style

Rexton offers a range of hearing aid brands and styles. Around 85% of customers select a hearing aid that sits behind their ear (often called receiver-in-canal or RIC). RIC hearing aids have the most advanced technology and are generally more comfortable.

Rexton also offers an in-the-ear model which can be nearly invisible in most ears (M-Core IX CIC). Some users enjoy for ease of handling and personal preference.

We suggest a behind-the-ear RIC style hearing aid for most first-time hearing aid wearers.

Read our full guide to selecting a hearing aid style here.

Overview
Sound-Processing And Accessories
Bluetooth Streaming
Rexton Smartphone App
Conclusion

Looking for more hearing aids at Costco? Among Costco's hearing aid options, Rexton has many attractive features. Read on to learn about the latest Rexton models, device technology and features, pros and cons, prices, and how the products compare to other options at Costco.

Background

Rexton hearing aids are manufactured by WS Audiology (WSA). Rexton has been around since 1955 and is currently a part of the portfolio of brands in WSA, in addition to other brands such as Widex and Signia. Some key features of Rexton products that stand out include their multi-track technology that helps in background noise and several convenient charger options for their rechargeable hearing devices.

Rexton Hearing Aid Models and Hardware

Rexton sells several models at Costco including their new Reach RIC R-Li T.

Rexton offers a range of hearing aid styles at Costco including an in-ear and receiver-in-canal option. At the time of this review, the newest Rexton Reach platform is only available through Rexton’s flagship receiver-in-canal device.

These RIC hearing aids have a traditional profile with a button for volume control and an optional telecoil feature.

Rexton’s approach to charging and battery life stands out at Costco (and in the industry). This device comes with a variety of charging options, as you'll virtually never run out of battery life with Rexton Reach getting up to 39 hours without streaming. Even with five hours of streaming, the devices can each still get 34 hours of power in a single charge. Rexton’s portable charge case carries an additional three charges before you need to plug it into the wall.

Hearing Aid	Advanced app	Bluetooth	Rechargeable	Water-resistance	Care Type	Warranty	Style
Reach R-Li T(NEW)	✅✅✅	✅	✅	IP68	Costco - local care	3 Years	RIC
BiCore Rugged BTE	✅✅✅	✅	✅	IP68	Costco - local care	3 Years	BTE
M-Core HP BTE	✅✅✅	✅	✅	IP68	Costco - local care	3 years	BTE
M-Core IX CIC	✅✅✅	✅	❌	N/A	Costco - local care	3 years	CIC

One unsung hero of the Rexton line is the brand’s dome tips. These little pieces sit inside the ear to funnel sound towards your ear-drum and create a comfortable resting place. We find Rexton’s sleeves to be the most comfortable across Costco’s line.

Watch our full review of Rexton Reach here. 👇

Color Options

Rexton Reach hearing aids come in 4 colors to match skin tone and preference; Rose Gold, Dark Champagne, Sandy Brown and Black.

Rexton Reach is available in four colors at Costco.

Rexton Reach Sound-Processing Technology

Rexton Reach uses multiple beam-forming technology to assist with multiple talkers.

Let’s talk about technology inside Rexton’s newest product. Rexton Reach comes with a newly updated approach to sound quality that gives users a meaningful boost in clarity in tough listening environments.

The Rexton Reach comes with directional microphones, updated sound processing algorithms, feedback cancellation systems, and noise reduction capabilities.

The latest Rexton Reach model features multiple beam-forming technology that can help give you an extra boost when listening to multiple talkers in background noise. This new multi-talker technology is one of the most significant upgrades between Rexton Reach and older versions of the product.

‍Rexton’s white paper shows both objective improvement in signal-to-noise ratio (SNR), which demonstrates the effectiveness of the technology in background noise, and subjective perception from Rexton users.

Rexton Reach Accessories

Rexton hearing aid accessories available atCostco.

Rexton products come with two optional accessories:

Smart Mic ($199)- a remote microphone for increased audibility of your conversation partner in noisy environments.
Smart Transmitter 2.4 ($159) - a TV streamer that pairs with your hearing aids to deliver your TV audio directly into your hearing aids.

Bluetooth Streaming

Rexton hearing aids are equipped with Bluetooth capabilities, enabling connection to iPhones through MFi (Made for iPhone) technology with handsfree calling. For Android users, Rexton hearing aids will connect through ASHA (Audio Streaming for Hearing Aids) for Android devices with handsfree calling available for compatible Android models.

Handsfree calling is a feature that many hearing aid wearers appreciate, as phone calls are an important part of daily communication for most of us. And if you like to listen to music or podcasts, you’ll appreciate Rexton’s streaming sound quality which we find clear and resonate.

Additionally, Rexton hearing aids are future-ready for LE Audio, with a future firmware update once Bluetooth LE becomes widely adopted. You will not need to purchase a new pair of hearing aids to access Bluetooth LE features.

Rexton Smartphone App

Rexton has a robust smartphone app with volume, diection, streaming and assistant controls.

The Rexton Hearing Aid app is designed to enhance your auditory experience through a suite of innovative features.

‍General Features include easy-to-use volume control and mute options that allow you to tailor your hearing aids to your specific needs.
The app's Treble/Bass adjustment lets you fine-tune the sound quality, ensuring that you get the sharpness you need for speech clarity or increase the bass.
With Directional Hearing, you can focus on sounds coming from a particular direction, making conversations in noisy environments more manageable. This is a feature that patients really enjoy, as they can focus in on the person in front of them while reducing maximum background noise.
Finally, Rexton Assist offers guidance and troubleshooting support directly through the app, offering helpful suggestions to help improve the sound based on a series of simple questions to guide sound adjustment changes. Think of it like your audiologist on the go.

Rexton Vs. Other Options At Costco

Each of the models at Costco comes with credible technology and a strong value proposition. So where does Rexton Reach stand out?

‍Comfortable, clear sound: Rexton’s hearing aids do a great job in background noise and generally feel more relaxed or smooth than Jabra’s more assertive style. Each wearer has their own tastes, but we find Rexton Reach among the most comfortable soundscapes we’ve heard. ‍
Battery and charging: Rexton is a clear leader when it comes to battery charging. We love the portable case and the 34+ hours of charge each day. ‍
New innovations: While each brand at Costco has new R&D efforts, we appreciate Rexton’s focus on multiple talkers. Focusing on multiple voices can be a significant challenge for on-the-go wearers who spend time in dynamic settings like restaurants and events.

Final Thoughts

All in all, there are many great reasons you might choose Rexton hearing aids through Costco. The brand offers quality products at an affordable price along with helpful features such as Bluetooth streaming capability, directional microphones, sound processing algorithms to help with background noise.

Written by

Amy Sarow, AuD, CCC-A